Attendee Email Notifications

Setting Up Automated Emails for Your Event

To configure the automated messages for an RSVP event:

1. From the Event Page, scroll down to the RSVP and settings section and click Custom RSVP forms.

2. Choose an existing RSVP form to customize, or create a new form if needed. (Note: The default "Standard RSVP" form is read-only and cannot be customized.).

3. Scroll down to the Automated Messages and Reminders section to start editing the content of the emails via the HTML/CSS.

Customization Options for Each Email Type

Each email sent to attendees can be customized in the Automated Messages and Reminders section with a unique subject line, timing, and message content.

Confirmation Email

• The confirmation email is automatically sent when someone registers as "going" or "interested."
• To disable the confirmation email, unselect the box in the options.
• To change the subject line, click the grey text box above the HTML editor. The body content can be fully customized using HTML.

Reminder Emails

You can set up to two reminder emails from the Automated Messages and Reminders section.

• One reminder 1-7 days before your event.

  

• Another reminder 1 to 23 hours before the event.

  

• Each email’s subject line can be edited by clicking the grey text box above the HTML editor. You can customize the email body with HTML.

Follow-up Email

• The follow-up email is disabled by default. It provides you with an opportunity to collect feedback from your attendees after an event. However, please note that the survey link provided in the email is a placeholder—you need to insert your own form and URL if you wish to collect feedback from the follow-up email.

• The follow-up email can be scheduled to send within 1 hour to 3 days after the event.

• You can set the follow-up email to be sent anywhere from 1 hour to 3 days.

• To change the subject line, click the grey text box above the HTML editor. The body content can be fully customized using HTML.

  

Customizing Email Content

Custom RSVP emails can be formatted using HTML, and you may use RSVP form data as tags in the email content. Once customized, your email can be saved as a template and reused for other RSVP events.

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By default, these emails are sent from “AddEvent.com” ([email protected]). The sender name and the email address that the emails are sent from can be updated so that your users will receive the emails from a sender they recognize. Click here to learn more. If you update the sender email, you will be able to receive email responses from your reminder and confirmation emails.

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These email notifications only apply to the first instance of a recurring event, and you can adjust the timing for reminder and follow-up messages.