Upgrading Your Plan During an Active Subscription

This help doc explains what happens if you decide to upgrade your AddEvent plan during your current subscription period.

Payment Options by Plan

  • Small Business and Professional Plans: Only credit card payments are accepted.
  • Enterprise Plan: Allows invoicing and payment via ACH bank transfer. ACH and invoicing are unavailable for Small Business and Professional plans.

How Mid-Subscription Upgrades Work

If you choose to upgrade your plan before your current subscription period ends, here’s what you can expect:

  1. Prorated Billing: The upgrade cost will be adjusted based on the remaining time on your current subscription.
  2. Billing Cycle Reset: When you upgrade, your billing cycle resets. Your new renewal date will be set to the day of your upgrade.

Example of a Mid-Subscription Upgrade

Let’s say you started a Small Business Annual plan on October 1st. On December 1st, you decide to upgrade to a Professional Annual plan. The upgrade cost will be prorated to account for the remaining 10 months of your previous Small Business plan. Additionally, your new billing cycle will begin on December 1st, making it your new annual renewal date.