Invoice Receipts

What is an Invoice Receipt?

AddEvent does not support payments made by invoice for Small Business and Professional plan customers. We only accept payments made my credit card. When we refer to invoice receipts, this is a receipt for payment made by credit card, or by invoice (ACH transfer or credit card if an Enterprise customer).

Locate Invoice Receipts

To view everything related to invoice receipts, please go to your Account page (https://app.addevent.com/account). Follow the steps below.

1. Click the drop-down menu on the top right corner of your account and select Account.

Invoice Receipt Details

If you require specific company information to be included on the invoice receipt, you can update the account information accordingly.

1. Click Edit by Company/invoice information to expand the section and update the following information:

• Company Name
• Company Address
• VAT / ID / REG

2. Click Update to save the invoice details.

📘

All the information you include in the Account information section will be included in all previously created invoice receipts.

Receiving Invoice Receipts

Invoice receipts are sent to the email associated with the account login. To have invoice receipts sent to an additional email address, please include that in the Account information section.

1. Click edit in the last field, Email receipts to, and enter the email address.
2. Click Update.

Payment History

All invoice receipts can be found in the Payment history section on the Account page. To download an invoice receipt, click the download icon to the right of the invoice receipt.