Glossary

Account Management

Account Users

An account user is someone who has access to your AddEvent account. Each user has their own login credentials, but their access level depends on the role you assign to the user.

Three roles are available: Admin, Editor, and User.

1. Admins have full access to all functionality on AddEvent.
2. Editors have full access except for billing, account management, and user management.
3. Users can create and manage calendars and events, but cannot create and make changes to templates and RSVP forms.

Learn more about managing account users here.

AddEvent Solutions

Event

An event refers to a specific instance you create and share using the AddEvent Dashboard.

Event usage details:

• With each AddEvent plan, including the free Hobby plan, there is no limit on how many events you can create and share.
• See information below on event-adds/Add to Calendar clicks.

RSVP

The RSVP feature allows end-users to register for an event by providing their name and email address, including any other information you request from your registrants. Email address is required.

How it works:

• Users must RSVP to an event before adding it to their calendar.
• Each user who registers for an event is counted as one RSVP.

Relevant terms: RSVP, register, reply to event, event registration

Calendar

A calendar is a container for multiple events that you can create and manage in the AddEvent Dashboard. Calendars can be shared with users who can then subscribe to them.

Learn more about Subscription Calendars here.

Relevant terms: Event calendar, shared calendar, AddEvent calendar

Subscription Calendar

A Subscription Calendar is a calendar that users can subscribe to, creating a dynamic connection between the AddEvent calendar and their calendar service of choice.

Key points:

• Changes to the Subscription Calendar (like adding, deleting, or updating events) are reflected on subscribers' personal calendars after a short delay.
• Users who subscribe to a calendar are referred to as subscribers.

Relevant terms: Subscribe to calendar, follow calendar, sync calendar

Calendar subscriber

A calendar subscriber is a user who has subscribed to or followed your calendar. Subscribing creates a connection between AddEvent and the user’s calendar system. This connection allows updates to sync automatically.

There are active and inactive subscribers. Active subscribers means the user is still subscribed to the calendar and the syncing connection is active: these subscribers count towards your calendar subscriber usage limit. The inactive subscribers are listed but no longer synced to your AddEvent calendar, and we do not count these inactive subscribers toward your usage limit.

Learn more about calendar subscriber details here.

Relevant terms: Subscriber, follower, calendar follower, synced user

Usage

Event-add / Add to Calendar Click

An event-add or Add to Calendar click occurs when someone clicks an Add to Calendar button or link to add your event to their calendar. This action is recorded as part of your usage limit.

How it works: Each event-add or Add to Calendar click is registered when our servers receive the request to add the event.

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Please note that your RSVP attendee count is not included in your event-add count – each are counted as separate usage limits.

Relevant terms: Add event, download event, event add

Usage period

A usage period is the monthly cycle that tracks your account usage.

How it works:

• Starts on the day you create your account and resets on the same day each month.
• If you upgrade to a paid plan, the usage period resets to your new billing date.

Example: If you create an account on January 10th, your usage period runs from January 10th to February 9th. If you upgrade on January 20th, the new usage period runs from January 20th to February 19th.

Relevant terms: Monthly usage, reset period, billing cycle

Soft limit and hard limit

A soft limit means you can exceed the limit without tools being disabled. Account admins will receive a notification to upgrade the plan.

A hard limit means the feature or tool becomes unavailable once you reach the limit.

Example:

• The Hobby Plan has a hard limit of 100 event-adds per month. Exceeding this makes the "Add to Calendar" tools unavailable until the next month.
• Paid plans have soft limits and suggest an upgrade when limits are reached.

Relevant terms: Usage limit, feature limit, tool restriction

Limited usage

Limited usage refers to the number of times a tool or feature can be used within your plan each month.

Example: The Hobby Plan allows up to 100 event-adds per month. If the limit is reached, the feature becomes unavailable. Please check the limits included in each plan here.

Relevant terms: Feature limits, monthly usage cap, tool limits

API request

An API request occurs each time someone interacts with AddEvent’s tools through an API link or integration.

Examples:

• Clicking an "Automated Add to Calendar" link
• Syncing events via AddEvent’s API
• API requests count toward your monthly usage limits

Relevant terms: API usage, automated add-to-calendar request, server request