Manage Account Users
This help doc explains how to manage user access in your AddEvent account. There are step-by-step instructions for adding and deleting users.
Can an account be shared?
Yes, you can add other individuals from your organization as users on your account so that you can collaborate on creating, managing, and sharing your events and calendars! You can invite new users and manage permissions for existing users from the Users page once you log in to the AddEvent app.
If you want multiple Account Users, please check out our Professional plan Account Users limit here. Need more Account Users than the Professional plan? Please reach out to our sales team to discuss an Enterprise plan with a custom number of Account Users.
How to add additional users to your AddEvent account
Follow the instructions below to invite an account user to your AddEvent account.
- To add a new account user, please go to your Account and settings page, then the Users tab.
- Next, you can click the + Invite User button.
- To invite a user, you can send an email invitation or share a URL:
- Enter the user's email address you would like to invite, select a role from the dropdown options, and click the Send button. The role will determine what the account user has access to edit within the account. Here is more information on roles: Account Users
- Select the role from the dropdown options and then invite additional users by sharing the invite link at the bottom of the pop-up window.
Note for invitees: When joining an account with the email invite button or with the direct link, you should be directed to a "Sign in to AddEvent" page with the message of "You've been invited to join an AddEvent account":
If you do not see the message highlighted in green on the above page, please do not proceed to sign in/create an account. Doing that will create a separate AddEvent account from the one that you are attempting to join.
If you experience any trouble, please reach out to our support team at [email protected]– we'll be happy to assist!
How to delete a user from your AddEvent account
Follow the instructions below to remove an account user from your AddEvent account.
- To delete an account user, please go to your Account page, then the Users tab .
- Click the trash can icon next to the user you want to remove.
- Click Yes to confirm the deletion of the account user.
Who can delete users?Only an Admin user can delete other Account Users. Click here to learn about the different user roles.
Updated 30 days ago
