Why am I still receiving emails after canceling my account?

When you cancel your account, it will continue to act as a pre-paid account until your usage/billing period is over. Once your usage/billing period ends, the account will automatically downgrade to the free Hobby plan. The Hobby plan has a very limited usage allowance, as it is intended for personal or testing use.

Receiving emails about your account exceeding its usage limits could be a result of being over the usage limit in the following categories:

• Calendars
• Calendar subscribers
• Domains
• Account users

The above categories are considered "ongoing usage". Unless the additional ongoing usage is removed from the account, you will receive transactional emails that your account is exceeding its usage limits.

If you wish to no longer receive these emails, please log into your account and decrease the usage that is triggering the email notifications. You can check your usage in the Account → Usage section (https://dashboard.addevent.com/account/stats) to see exactly how the account exceeds the Hobby plan's limits. Once the additional usage is taken care of, and your account is within the Hobby limits, you will no longer receive the warning email notifications.