Billing

Change Plan

To change your plan, please go to your Account page, then the Billing tab https://dashboard.addevent.com/account/billing.

1. Click Change plan and select the subscription you want to switch to.
   1. Select the billing cycle: annual or monthly.
2. Click Save changes.

You will see the new payment receipt in the Payments section below.

Cancel Subscription

To cancel your plan, please go to your Account page, then the Billing tab https://dashboard.addevent.com/account/billing

1. Click Cancel and complete_all_ steps on the cancellation page to finalize your request.

Your subscription will show as canceled when your Membership and Billing section shows the status as "(PRE-PAID).

For Enterprise Subscriptions

For Enterprise subscriptions, please reach out to your account manager or contact [email protected] to cancel your subscription.

Update Payment Method

To update your payment method, please go to your Account page then the Billing tab, and scroll down to Billing details([https://dashboard.addevent.com/account/billing]

1. Click Update Billing Details.
2. Fill out the details necessary to update your payment method: card details, address, etc.
3. Click Save card.

Email Receipts

To view and download receipts, please go to your Account page then the Billing tab, and scroll down to Billing details([https://dashboard.addevent.com/account/billing]

1. Click the edit icon and enter the email address.
2. Click Save.

Payments

To view and download receipts, please go to your Account page then the Billing tab, and scroll down to Payments(https://dashboard.addevent.com/account/billing).