Billing

Change Plan

To change your plan, please go to your Account and settings page, then the Billing tab https://dashboard.addevent.com/account/billing:

1. Click Manage subscription and billing info and then select Update subscription
   1. Select the subscription you want to switch to.
   2. Select the billing cycle: annual or monthly.
2. Click Confirm.

You will see the new payment receipt in the Payments section below.

📘

Your subscription will show a cancellation date on the billing page:

Cancel Subscription

To cancel your plan, please go to your Account and settings page, then the Billing tab https://dashboard.addevent.com/account/billing:

1. Click Manage subscription and billing info and then select Cancel subscription. Follow all steps until cancellation is complete.

For Enterprise Subscriptions

For Enterprise subscriptions, please reach out to your account manager or contact [email protected] to cancel your subscription.

Update Payment Method

To update your payment method, please go to your Account and settings page, then the Billing tab https://dashboard.addevent.com/account/billing:

1. Click Manage subscription and billing info and then click the edit icon next to your payment details.
2. Fill out the details necessary to update your payment method: card details, address, etc.
3. Click Save card or Update.

Receive Email Receipts

To receive payment receipts directly to your inbox, please go to your Account and settings page, then the Billing tab https://dashboard.addevent.com/account/billing:

1. Scroll down to the Receipts section and click the edit icon to enter the desired email address.

   

View or Download Payment Receipts

To view and download receipts, please go to your Account and settings page, then the Billing tab https://dashboard.addevent.com/account/billing:

1. Click Manage subscription and billing info and then scroll down to Invoice history.
2. Click on a payment and select the download invoice option.

Update Billing Information

To update your billing information such as the name and billing address, please go to your Account and settings page, then the Billing tab https://dashboard.addevent.com/account/billing:

1. Click on the Manage subscription and billing info link.
2. Click on the Update information link located under the existing name and billing address.
3. Follow the steps and save.