How to Change Account Ownership

How to change account ownership by updating the name/email address

You can update your account information to change account ownership by following the below steps:

1. Sign in to your account at AddEvent.com.
2. Click the blue circle in the bottom-left corner of the Dashboard.
3. Click the Account and Settings option to navigate to the "Your Info" page.
4. From there, click the pen icon to edit the name/email address.
5. Input the new account owner's name/email and click the Save button.

After following the above steps, the new account owner can use the saved email address to reset their password and sign in to the account.

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Please note that any billing details that need to be updated when changing account ownership can be done by first navigating to Account and settings > Billing tab.

You can learn more about updating billing information in our help doc here: Billing

How to update the email address when you use SSO (Single Sign-On)

If you do not see the pen icon to edit the email address on the Your Info page, it's because you use SSO (Single Sign-On). To update the email address associated with the account, please follow the below steps.

From the Your Info page, you will need to:

1. Click on the "Convert to password sign in" option in order to update the email address associated with the account. This button will send a password reset email to your email address.

   

2. Using the email link sent to you, reset your password and login to the account with the new password.

3. On the Your Info page, click the pen icon to edit the name/email address.

4. Input the new account owner's name/email and click the Save button.

After following the above steps, the new account owner can use the saved email address to reset their password and sign in to the account.