How to Change Account Ownership

How to Change Account Ownership

You can update your account information to change account ownership by following the below steps:

1. Sign in to your account at AddEvent.com.
2. Click the blue circle in the bottom-left corner of the dashboard.
3. Select the Account and Settings tab.
4. Navigate to the "Your Info" page.
5. From there, click the edit icon to edit the name and email address.
6. Input the new account owner's name and email.
7. Click Save.

Once updated, the new account owner can use the saved email address to reset their password and sign in to the account.

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Please note that any billing details that need to be updated when changing account ownership can be done by first navigating to Account and settings > Billing tab.

You can learn more about updating billing information in our help doc here: Billing

How to Change Your Account's Email When Using SSO (Social Sign-On)

If you do not see the edit icon on the "Your Info" tab, your are using SSO (Social Sign-On). You will need to switch to password login before updating the email address.

Follow the steps below to update email address for accounts using SSO.

1. Navigate to Your Info tab.
2. Click Convert to password sign in.
   1. This will send a password reset email to your current email address.

3. Open the email and reset your password from the link.
4. Log in using your new password.
5. Return to Your Info tab.
6. Edit the email by clicking the edit icon.
7. Enter the new account owner's name and email address.
8. Click save.

After following the above steps, the new account owner can use the saved email address to reset their password and sign in to the account.